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Case Study

Proven Outsourcing Experience + Scalable Model

  • Business Process Outsourcing

  • Total Talent Management

  • Recruitment Process Outsourcing

  • IS Accelerator

Key
Results

0days
The amount of time IntelliSource had to transition from 3PL
0+
Associates were recruited, trained and managed by IntelliSource
0%
Consecutive fill to forecast % for the duration of the partnerhsip

Summary

The cornerstone of our end-to-end outsourcing solution begins with a clear understanding of the customers business situation, timeline and expectations. In this case, the customer had outgrown its Third Party Logistics (3PL) partner and needed to stand up two distribution centers across the United States to handle effective and quick shipping to customers.

Industry

eCommerce

Challenge

With no experience in logistics, fulfillment/distribution or high volume recruitment and management, the customer relied on IntelliSource to fully outsource this function of their business. One facility would need to be ramped for West coast operations and one in the middle of the United States for the mid-west and East Coast operations.

Impact

Scaled fulfillment operations as net sales grew from $143M to $1.2B when the company was acquired

Approach

Building Management

IntelliSource executed operations, maximized performance and operational efficiency, including product work flow processes, space optimization and inventory visibility/traceability.

Implementation Excellence

Our implementation team provided a comprehensive plan to recruit and hire a top-talent workforce supported by human resources, a performance management framework and an integrated training program.

Assess and Create

Understanding the need to quickly flex up to support hyper-growth, IntelliSource created a strategy and solution that met their business objectives.

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